| RETURN/EXCHANGE
POLICY
All return items MUST BE unused and in its original package. If not in original package we will not accept the return. If you return an item not in its original package, we will not issue a refund and if you want your item shipped back you will have to pay for shipping it back.
ALL BATS MUST BE in original "shrink wrap" packaging in order for us to accept the return.
All returns MUST be made within 30 days of receipt of your order.
Shipping charges are NON-REFUNDABLE.
All returns MUST have a return authorization number. Please call us for that number. Any unauthorized returns will be charged a $10.00 restocking fee.
If the item is not in its original packaging we will not issue a refund.
Exchanges: Exchanges are treated just like a return. If you find you ordered the wrong size or item, just return it to us following the above procedures.
Shipping
charges are non-refundable unless product is found to be defective.
Returns:
Returned products must be accompanied by an RA (Return
Authorization) number that can be obtained by calling our Customer
Service number. Please indicate this number on the box.
Inside the box please included your name and RA number. You
can ship the package back to us anyway you'd like, but we recommend
that you fully insure your item. We can not be responsible for
lost items without proof of delivery.
Address package to:
Awesome Sports
Returns
11301 S.W. 16th Street
Davie FL 33325
Unauthorized
Returns: If we received a
return for a product without prior authorization will receive
a $10.00 restocking fee. Any shipments refused by a customer will
be charged a 15% restocking fee and all associated return shipping
fee charges from the shipping company. Shipping charges to
deliver you item is NON-REFUNDABLE.
Bat Return Policy:
ALL BATS MUST BE in original "shrink wrap" packaging in
order for us to accept the return. Once the shrink wrap
packaging is removed from your new bat, no returns or exchanges will
be accepted. Defective bats must be returned to the
manufacturer.
Defective Bats:
If you find that your aluminum bat is defective, you must contact
the manufacturer for a replacement. Standard
manufacturer warranties cover cracking, bending, or significant
denting that may occur during normal field usage. It is the
discretion of the manufacturer whether your bat is defective.
Warranty may be found void if the bat is abused or altered in any
way.
Please note: wood
bats carry no warranty or guarantees.
All returns or
exchanges must be made within 30 days of receipt of your order.
Shipping charges are non-refundable unless product is found to be
defective.
Returns on Special
Orders: Any items we do not
normally stock are considered special order items including uniforms
and custom socks. There are no returns or exchanges on
special order items unless the product is defective.
Returns on Custom
Orders: There are no returns
or exchanges on custom orders items unless the product is
defective.
Exchanges: treated
just like a return. If you find you ordered the wrong size or
item, just return it to us following the above procedures and we
will ship out the replacement size once we have receive your return.
Guarantee/Warranties: All products are
guaranteed against defects in workmanship in accordance with
manufacturers warranties. They are not guaranteed
against misuse, mishandling, or uncommon abuse. All items are
inspected and approved prior to shipment. If you receive an
item that you feel is defective or was damaged during shipping,
notify us at once so we can arrange for pick-up. Any damaged
item must be returned to us "as shipped" in other words do
not use item. BATS MUST BE RETURNED IN "SHRINK WRAP"
packaging. Once wrapping is removed it falls into
Manufacturer Warranty and must be send back to the manufacturer.
If possible save box it was shipped in. Call us at
1-954-472-1355 for further instructions. They MUST BE RETURNED TO THE
MANUFACTURER. All companies require copy of your receipt.
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