Return Policy on Prosphere
Sample Packages:Samples must be
returned within 30 calendar days of receipt.
Samples must be returned in “like new condition” which means we must be
able to send those same samples out again to another customer. If samples are returned damaged, no refunds will
be given. As always you must call or e-mail Awesome Sports for a return Authorization.
If you place a Prosphere order within 30
calendar days of receipt of sample:
For 1-4 pieces: You pay the shipping to return the sample
items and you will receive a refund less 20% restocking charge.
For 5-9 pieces: Awesome
Sports will pay for the shipping to come back to us and you will receive a
refund less
20% restocking charge
. (refund will be processed once we receive your
signed custom order approval form).
For 10 or more pieces:
Awesome Sports will pay for the shipping to come back to us and you will
receive a full
refund on the samples.
If you select Air shipping (anything other than ground) we will not refund shipping no
matter the quantity ordered. (refund will be processed once we receive your
signed custom order approval form)
If no Prosphere Order is placed within 30 days of receipt: You pay the shipping to return the sample
items and you will receive a refund less 20% restocking charge.
No returns accepted after 30 calendar days of receipt.