Free Shipping Promotions (Rules/Restrictions): During certain times of the year we may offer free shipping. This promotion may be modified or terminated at any time. Offer limited TO 48 CONTIGUOUS United States. Excludes APO/FPO addresses. Entire order must be shipped to single address. Does not apply to prior purchases. If any or all of your items are returned, a 20% restocking charge will be deducted from the refund due. If items are on back-order and you chose to split ship (ship whats available now and the remaining later) your first shipment is on us however you are responsible for your second shipment. We ship factory direct and if you are unsure of the availability of an item feel free to contact us. Additional restrictions may apply.
Shipping to P.O. Box or APO/AE address: Make sure when ordering you give us a physical delivery address for UPS. UPS will not deliver to APO/AE address or P.O. Boxes. We will not be able to process your order.
Shipping
for International Orders including Puerto Rico, Canada and U.S. Virgin
Islands: Due to credit card fraud on International orders, Awesome Sports does
not ship outside the U.S. nor do we accept international credit
cards.
To expedite your shipment, we drop ship from different vendors. This is a completely normal event. You may receive your order in separate packages if you purchased a variety of items. Do not be alarmed if you receive parts of your order on different days. This simply means your packages were drop shipped from different vendors. You should receive all items within 2 days of each other. If your order was drop shipped, you will receive your receipt from us through the mail it will not be included in your package.
Below are approximate ground
transit times once your order ships. When counting business days, please do not
include the day your item ships and do not count weekends or holidays.
For Red Lion,
Augusta, Badger, Profeet, Pearsox, Twin City Products:
If you live in the following time zones:
Eastern time zone: 1-3 business days.
Central time zone: 3-4 business days (Texas 3-5 business days)
Mountain time zone: 4-5 business days
Pacific time zone: 5 business days Except: Washington State and Oregon 5-6 business days
For Pizzazz, Highfive, Holloway, and Elitekold Products:
If you live in the following time zones:
Eastern time zone: 1-3 business days.
Central time zone: 1-3 business days (Texas 3-5 business days)
Mountain time zone: 3-4 business days
Pacific time zone: 3-4 business days Except: Washington State and Oregon 3-4 business days
For Teamwork / Tuga Products:
If you live in the following time zones:
Eastern time zone: 4-5 business days.
Central time zone: 3-4 business days (Texas 3-5 business days)
Mountain time zone: 3-4 business days
Pacific time zone: 1-2 business days Except: Washington State and Oregon 2-3 business days.
These are approximate ground transit days. We can not guarantee ground transit times because we drop ship from different vendors all over the US. We recommend if you are in a time crunch and need your items by a certain date to contact customer service to confirm transit
Expected delivery times on Custom: Once we receive your order, we will send you an order approval form to sign
electronically. Generally you can expect this form within
24 hours during the work week and on the following business day after a
holiday or weekend. Your expected ship date will be on your custom order approval form.
Refused Shipment: Customer will be charged a 15% restocking fee and all associated return
shipping fee charges from the shipping company and the shipping charge to
deliver your item will not be refunded.
Refund Policy on Air Packages that are delayed in delivery: Due to causes beyond UPS control including, limited to: the
unavailability or refusal of a person to accept delivery of the shipment, acts
of God, adverse weather
conditions, natural disasters, war risks, acts of terrorism, acts of
public authorities acting with actual or apparent authority, acts or
insufficient information provided by a customer, the application of security
regulations imposed by the government, or otherwise applicable to the
shipment, riots, strikes or other labor disputes, civil unrest, disruptions in
national or local air or ground transportation networks (including, but not
limited to, UPS transportation network), disruption or failure of
communication and information systems. There is no refunds, or
adjustment on the shipping charges. UPS will deliver your package as
soon as they can.